Contract Transitions Specialist
Location: On-site, Open-Space Office
Working Hours: Full-time, 08:00 - 17:00
Responsibilities:
Support the team in processing contract transitions (contract takeovers, asset sales, contract terminations) for existing customers.
Guide customers through the contract transition process and respond to inquiries via email.
Act as a key interface between customers, Customer Care, Technical Customer Service, Legal, and Portfolio Management.
Assist in projects and drive process improvements.
Key Tasks:
Execute administrative tasks related to rental/loan contract transfers.
Create new customer accounts and transfer assets accordingly.
Update monitoring data and other relevant information using Salesforce and various web interfaces.